Refund policy

We do not accept returns or exchanges unless the item you received is incorrect or different from your original order.

All size information is clearly listed under each jacket. Customers are responsible for choosing the correct size before placing an order. Returns or exchanges due to wrong size selection are not accepted.

Incorrect or Wrong Item

If you received an item that is not what you ordered, please contact us at abedalrefai12@gmail.com with your order number and a photo of the item. We will review your request and arrange a replacement if approved.

Damaged Items

If your order arrives damaged, please contact us within 24 hours with photos of the damage.

Non-Returnable Items

• Wrong-size selections

• Change of mind

• Sale items

• Gift cards

Refunds

Refunds are only issued if the item received is incorrect and cannot be replaced. If approved, the amount will be refunded to your original payment method.

For any questions, please contact us at: abedalrefai12@gmail.com